# A large customer-support study found measurable productivity gains from generative AI assistance

Date: 2023

_No public text on this fact yet._

## Drivers

- Productivity-Growth Potential: https://factrail.ai/drivers/productivity-growth-potential

## Sources

_Sources are listed on the canonical page._

## Methodology

https://factrail.ai/methodology

Canonical: https://factrail.ai/facts/generative-ai-at-work-customer-support-productivity-2023